Justice and Culture in the Perception of Compensation Fairness

Authors

  • Bui K. Petersen Memorial University of Newfoundland, Faculty of Business Administration

DOI:

https://doi.org/10.15678/AOC.2014.1102

Keywords:

compensation, cultural values, fairness perception, organisational justice, participatory decision-making

Abstract

While compensation is a central component in the relationship between employees and employers, it is a relatively under-researched area within human resource management and industrial-organisational psychology. Instead, where much of the compensation research has occurred is within the disciplines of economics and finance, areas where agency theory dominates. This article explores the relationship between culture and compensation practices through the lens of organisational justice theory and contrasts the role of distributive justice with the more recent procedural and interactional justice theories.
The article articulates how fairness perceptions are instrumental in determining which compensation practices fit different cultures. The consideration of individual perception is important as there is considerable variability within cultures and many organisations have to deal with increasingly multicultural workforces. A particular contribution of this paper is that it explicitly discusses justice perceptions as an explanatory variable of the relationship between culture and compensation practices, something that frequently has been omitted in prior scholarship. The article further explores the extent to which employee participation in compensation decisions may modify perceptions of fairness, and subsequently how this participation effect may be modified by culture.

References

Adams, J. S. (1963) “Towards an Understanding of Inequity”. The Journal of Abnormal and Social Psychology 67 (5): 422–36, http://dx.doi.org/10.1037/h0040968.

Bies, R. J. and Moag, J. F. (1986) “Interactional Justice: Communication Criteria of Fairness” in R. J. Lewicki, B. H. Sheppard and M. H. Bazerman (eds) Research on Negotiations in Organizations. Greenwich, CT: JAI Press.

Bruner, J. S. (1957) “On Perceptual Readiness”. Psychological Review 64 (2): 123–52, http://dx.doi.org/10.1037/h0043805.

Chao, G. T. (2000) “Multilevel Issues and Culture: An Integrative View” in K. J. Klein and S. W. J. Kozlowski (eds) Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions. San Francisco: Jossey-Bass.

Cohen, R. L. (1985) “Procedural Justice and Participation”. Human Relations 38 (7): 643–63, http://dx.doi.org/10.1177/001872678503800703.

Cotton, J. L., Vollrath, D. A., Froggatt, K. L., Lengnick-Hall, M. L. and Jennings, K. R. (1988) “Employee Participation: Diverse Forms and Different Outcomes”. The Academy of Management Review 13 (1): 8–22, http://dx.doi.org/10.2307/258351.

Dencker, J. C., Joshi, A. and Martocchio, J. J. (2007) “Employee Benefits as Context for Intergenerational Conflict”. Human Resource Management Review 17 (2): 208–20, http://dx.doi.org/10.1016/j.hrmr.2007.04.002.

Dessler, G. and Cole, N. D. (2008) Human Resources Management in Canada. Toronto: Pearson Prentice Hall.

Dulebohn, J. H., Molloy, J. C., Pichler, S. M. and Murray, B. (2009) “Employee Benefits: Literature Review and Emerging Issues”. Human Resource Management Review 19 (2): 86–103, http://dx.doi.org/10.1016/j.hrmr.2008.10.001.

Dulebohn, J. H. and Werling, S. E. (2007) “Compensation Research Past, Present, and Future”. Human Resource Management Review 17 (2): 191–207, http://dx.doi.org/10.1016/j.hrmr.2007.03.002.

Fischer, R. and Schwartz, S. (2011) “Whence Differences in Value Priorities? Individual, Cultural, or Artifactual Sources”. Journal of Cross-Cultural Psychology 42 (7): 1127–44, http://dx.doi.org/10.1177/0022022110381429.

Gagné, M. and Forest, J. (2008) “The Study of Compensation Systems through the Lens of Self-Determination Theory: Reconciling 35 years of Debate”. Canadian Psychology / Psychologie Canadienne 49 (3): 225–32, http://dx.doi.org/10.1037/a0012757.

Greenberg, J. (1993a) “Stealing in the Name of Justice: Informational and Interpersonal Moderators of Theft Reactions to Underpayment Inequity”. Organizational Behavior and Human Decision Processes 54 (1): 81–103, http://dx.doi.org/10.1006/obhd.1993.1004.

Greenberg, J. (1993b) “The Social Side of Fairness: Interpersonal and Informational Classes of Organizational Justice” in R. Cropanzano (ed.) Justice in the Workplace: Approaching Fairness in Human Resource Management.: Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.

Hofstede, G. (1980) Culture’s Consequences, International Differences in Work-related Values. Beverly Hills, CA: SAGE Publications.

Hofstede, G. (2001) Culture’s Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations. Thousand Oaks, CA: SAGE Publications.

Hollensbe, E. C. and Guthrie, J. P. (2000) “Group Pay-for-Performance Plans: The Role of Spontaneous Goal Setting”. Academy of Management Review 25 (4): 864–72, http://dx.doi.org/10.2307/259211.

House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W. and Gupta, V. (eds) (2004) Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies. Thousand Oaks, CA: SAGE Publications.

Kerr, J. and Slocum, Jr, J. W. (2005) “Managing Corporate Culture through Reward Systems”. Academy of Management Executive 19 (4): 130–38, http://dx.doi.org/10.5465/AME.2005.19417915.

Kerr, S. (1975) “On the Folly of Rewarding A, while Hoping for B”. Academy of Management Journal 18 (4): 769–83, http://dx.doi.org/10.2307/255378.

Leventhal, G. S. (1980) “What Should Be Done with Equity Theory?” in K. J. Gergen, M. S. Greenberg and R. H. Willis (eds) Social Exchange. Springer US.

Locke, E. A. and Latham, G. P. (2002) “Building a Practically Useful Theory of Goal Setting and Task Motivation”. American Psychologist 57 (9): 705, http://dx.doi.org/10.1037//0003-066x.57.9.705.

McSweeney, B. (2002) “Hofstede’s Model of National Cultural Differences and Their Consequences: A Triumph of Faith – A Failure of Analysis”. Human Relations 55 (1): 89–118, http://dx.doi.org/10.1177/0018726702551004.

Mendoza-Denton, R. and Mischel, W. (2007) “Integrating Systems Approaches to Culture and Personality” in S. Kitayama and D. Cohen (eds) Handbook of Cultural Psychology: 175–95. New York: Guilford Press.

Miles, J. A. (2012) Management and Organization Theory: A Jossey-Bass Reader. First Edition. San Francisco, CA: Jossey-Bass.

Murray, B. and Gerhart, B. (1998) “An Empirical Analysis of a Skill-based Pay Program and Plant Performance Outcomes”. Academy of Management Journal 41 (1): 68–78, http://dx.doi.org/10.2307/256898.

Peterson, M. F. (2004) “Culture, Leadership and Organizations: The GLOBE Study of 62 Societies”. Administrative Science Quarterly 49 (4): 641–47.

Roberson, Q. M., Moye, N. A. and Locke, E. A. (1999) “Identifying a Missing Link between Participation and Satisfaction: The Mediating Role of Procedural Justice Perceptions”. Journal of Applied Psychology 84 (4): 585–93, http://dx.doi.org/101037/0021-9010.84.4.585.

Sagie, A. and Aycan, Z. (2003) “A Cross-cultural Analysis of Participative Decision-Making in Organizations”. Human Relations 56 (4): 453–73, http://dx.doi.org/10.1177/0018726703056004003.

Schuler, R. S. and Rogovsky, N. (1998) “Understanding Compensation Practice Variations across Firms: The Impact of National Culture”. Journal of International Business Studies 29 (1): 159–77, http://dx.doi.org/10.1057/palgrave.jibs.8490030.

Schwartz, S. H. (1992) “Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in Twenty Countries” in M. Zanna (ed.) Advances in Experimental Social Psychology: 1–65, http://dx.doi.org/10.1016s0065-2601(08)60281-6.

Schwartz, S. H. (1994) “Beyond Individualism-Collectivism: New Cultural Dimensions of Values” in U. Kim, H. C. Triandis, C. Kagitcibasi, S. C. Choi and G. Yoon (eds), Individualism and Collectivism: Theory, Method and Applications. Thousand Oaks, CA:

SAGE Publications.

Shao, R., Rupp, D. E., Skarlicki, D. P. and Jones, K. S. (2013) “Employee Justice across Cultures: A Meta-Analytic Review”. Journal of Management 39 (1): 263–301, http://dx.doi.org/10.1177/0149206311422447.

Taggar, S., Sulsky, L. and MacDonald, H. (2008) “Subsystem Configuration: a Model of Strategy, Context and Human Resources Management Alignment” in M. D. Mumford, S. T. Hunter and K. E. Bedell-Avers (eds) Multi-level Issues in Creativity and Innovation: 317–76. Amsterdam: Elsevier JAI.

Thibaut, J. W. and Walker, L. (1975) Procedural Justice: A Psychological Analysis. Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.

Triandis, H. C. (1995) Individualism and Collectivism. Boulder: Westview Press.

Triandis, H. C. (2004) “The Many Dimensions of Culture”. Academy of Management Executive 18 (1): 88–93, http://dx.doi.org/10.5465/AME.2004.12689599.

Trompenaars, A. (1993) Riding the Waves of Culture: Understanding Cultural Diversity in Business. London: Nicholas Brealey.

Wagner III, J. A. (1995) “Studies of Individualism-Collectivism: Effects on Cooperation in Groups”. Academy of Management Journal 38 (1): 152–73, http://dx.doi.org/102307/256731.

Williams, M. L. (1995) “Antecedents of Employee Benefit Level Satisfaction: A Test of a Model”. Journal of Management 21 (6): 1097–1128, http://dx.doi.org/10.1177/014920639502100605.

Williams, M. L., McDaniel, M. A. and Nguyen, N. T. (2006) “A Meta-Analysis of the Antecedents and Consequences of Pay Level Satisfaction”. Journal of Applied Psychology 91 (2): 392–413, http://dx.doi.org/10.1037/0021-9010.91.2.392.

Williamson, D. (2002) “Forward from a Critique of Hofstede’s Model of National Culture”. Human Relations 55 (11): 1373–95, http://dx.doi.org/10.1177/00187267025511006.

Yeganeh, H. and Su, Z. (2011) “The Effects of Cultural Orientations on Preferred Compensation Policies. The International Journal of Human Resource Management 22 (12): 2609–28, http://dx.doi.org/10.1080/09585192.2011.588036.

Downloads

Published

2015-12-11

Issue

Section

Articles