WALCZAK, Maciej. Improving Processes in Public Administration Using Lean Government. Krakow Review of Economics and Management/Zeszyty Naukowe Uniwersytetu Ekonomicznego w Krakowie, Krakow, n. 11(959), p. 39–52, 2017. DOI: 10.15678/ZNUEK.2016.0959.1103. Disponível em: https://aoc.uek.krakow.pl/index.php/krem/article/view/1197.. Acesso em: 20 sep. 2024.