Thlon, M. 2015. The Use of Key Risk Indicators in Operational Risk Management in Banks. Krakow Review of Economics and Management/Zeszyty Naukowe Uniwersytetu Ekonomicznego w Krakowie. 5(929) (Nov. 2015), 41–56. DOI:https://doi.org/10.15678/ZNUEK.2014.0929.0503.